Shipping policy
Shipping Policy
Last Updated: July 11, 2026
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Order Processing
-
Orders are typically processed within 1–3 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
During high-demand periods or promotional sales, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
-
Metro Cities: 3–7 business days
-
Other Cities & Towns: 5–10 business days
-
Remote Locations: 7–14 business days
Delivery times are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable). You can use this tracking number to monitor your shipment's progress.
Delivery
Please ensure that the shipping address and contact details provided during checkout are accurate. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.
Delayed Shipments
While we strive to deliver all orders on time, occasional delays may occur due to factors beyond our control, including weather conditions, courier disruptions, public holidays, or other unforeseen events.
Damaged or Missing Items
If your order arrives damaged, incomplete, or if you receive the wrong item, please contact our customer support within 48 hours of delivery with clear photos and your order details so we can assist you promptly.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to customer unavailability or an incorrect address, the courier may attempt delivery again or return the package to us. Additional shipping charges may apply for reshipment, where applicable.
Changes to This Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon being posted on this website.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support through the contact details provided on our website.